How to Purchase SMS/WhatsApp Credits

Easily top up your SMS credits by logging into your account, navigating to the billing section, selecting a credit package, and entering your payment details. Once confirmed, your credits will be available for immediate use in your campaigns.

Note that our platform is integrated to be used on SMS and WhatsApp messaging; depending on your use case so majority of operations might be similar.

Step 1: Log in to Your Account

Begin by logging in to your SMS/WhatsApp platform account using your username and password. If you do not have an account, you will need to create one first.

Step 2: Navigate to the Billing Section

Once logged in, locate and click on the “Top-Up” button on the top right section of the dashboard

Step 3: Purchase Credits

Put in the amount you wish to purchase and depending on the service; SMS or WhatsApp, it will populate the number of messaging credits you will obtain according to your amount.

Click here to check various messaging pricing

Step 4: Enter Payment Information

Click on the “Proceed To Pay” button and click “Next” in the next section while entering your billing address.

Step 5: Review and Confirm Your Purchase

On the ‘Payment’ tab, click the payment mode labeled ‘Mpesa, Credit and Debit cards payment options – Paystacks Redirect’ then proceed to click on “Checkout

You will be redirected to the Paystack payment gateway interface where you will put in your Mpesa or Airtel number (for Kenyan customers) or your credit/debit card (for global customers) then click on “Pay” to finalize payment.

Step 6: Receive Confirmation

Once your payment is processed, you will receive a confirmation message indicating that your purchase was successful on the gateway; if else, you will see an error message. You may also receive an email receipt for your records.

Step 7: Check Your Credits Balance

Return to the main dashboard or account section to verify that your new SMS/WhatsApp credits have been added to your balance. Your credit balance should reflect the number of credits you purchased.

Step 8: Start Sending SMS/WhatsApp Messages

With your newly purchased credits, you can now start sending SMS/WhatsApp campaigns. 

By following these steps, you can easily purchase SMS/WhatsApp credits on the platform and ensure you have enough to support your messaging needs.

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