Infopromo Communications

Pricing Plan

From session costs to optional features, discover transparent pricing designed to accommodate various requirements. Choose a plan that aligns with your goals and budget, and start your journey with us.

 
// Pricing Plan

Choose A Plan

Basic Plan (0 - 20,000 SMS)Plus Plan (20,000 - 99,999 SMS)Premium Plan (100,000 - 399,999 SMS)Max Plan (400,000 SMS)
SafaricomKsh. 0.65Ksh. 0.5Ksh. 0.4Ksh. 0.3
Airtel Kenya (Local Traffic)Ksh.0.65Ksh.0.5Ksh.0.4Ksh.0.3
Other Kenyan TelcosKsh.0.65Ksh.0.5Ksh.0.4Ksh.0.3
Airtel Kenya (International Traffic)*USD 0.062

Kindly be aware:

  • Airtel categorizes traffic as international if your sender ID denotes a brand that sends messages to multiple countries. Therefore, if you send messages from Kenya to an Airtel subscriber in any other country, the message will be classified as international.
  • Messages up to 160 characters are treated as a single message. Any content surpassing this limit will be regarded as a new message.
  • Additionally, please be aware that the use of special characters impacts your character count, reducing one SMS to 70 characters instead of the standard 160 characters.

Sender ID

TelcoSet Up
Bundles Safaricom & AirtelKsh. 14000
Safaricom OnlyKsh. 7500
Airtel OnlyKsh.7000
TelkomKsh.6500
EquitelKsh.6000

*prices are 16% VAT inclusive

SMS Features

  • Pay as you us – SMS credits dont expire even if not used
  • Free account registration
  • Bulk send
  • Campaign builder
  • Schedule SMS
  • Clean SMS reports
  • Custom SMS templates
  • Contact group/ contact list
  • Dashboard analytics
  • API documentation Access
  • Automations setup
  • Free client onboarding and support
  • 1 SMS = 1 credit/unit
  • 1 SMS = 160 characters

Coverage: Kenya, Benin, Botwana, Burkina Faso, Cameroon,
Congo, DRC, Cote d’Ivoire, Eswatini, Ethiopia, Ghana,
Lesothi, Malawi, Mali, Namibia, Nigeria, Rwanda,
Senegal, South Africa, Tanzania, Togo, Uganda,
Zambia, Zimbabwe etc

(SMS rates will vary between localities outside Kenya, consult us for more)

For Sender ID
Requirements

  • Signed and stamped consent form on company letterhead
  • Business registration certificate

Guidelines

  • -Must have a minimum of 3 characters and a maximum
    of 11 characters.
  • Must be derived from, and almost match the business
    name.
  • No spaces or special characters, except underscore _

Sender ID can be transactional or promotional

Transactional services focus solely on essential
transactions such as payments, banking, and account-related
information. The advantage is that recipients will receive SMS
even if they block marketing messages. However, telcos are
stringent, and any marketing attempts can lead to immediate
blocking and financial loss as the assigned SID becomes
unusable.
Promotional messages serve marketing goals, but if
someone blocks marketing SMS by dialing *100#, they won’t
receive them. However, you can still send marketing SMS
more freely, unless there’s significant backlash or you engage
in fraudulent practices.

(Sender ID registration & rates will vary
between different localities outside Kenya,
consult us for more)

Sender ID registration and approval period
will depend on the telco)

Messages will appear with our default ID if you havent registered an ID with us!

Dedicated Short Code eg. 22515

TelcoDepositSetupMonthly Maintenance per Telco
Safaricom, Airtel, Equitel and TelkomKsh. 13,500FreeKsh. 18,500

*prices are 16% VAT exclusive

Raising a Toll Free Short Code attracts an extra charge of KES 5,000 (VAT exclusive)

Shared Short Code (Keyword)

SetupMonthly Maintenance
Ksh. 7500 + 16% VATKsh. 3000 + 16% VAT

Outgoing SMS costs (Toll-free codes)

Basic Plan (0 - 20,000 SMS)Plus Plan (20,000 - 99,999 SMS)Premium Plan (100,000 - 399,999 SMS)Max Plan (400,000 SMS)
SafaricomKsh. 0.65Ksh. 0.5Ksh. 0.4Ksh. 0.3
Airtel Kenya (Local Traffic)Ksh.0.65Ksh.0.5Ksh.0.4Ksh.0.3
Other Kenyan TelcosKsh.0.65Ksh.0.5Ksh.0.4Ksh.0.3

Coverage: Kenya, Benin, Botwana, Burkina Faso, Cameroon,
Congo, DRC, Cote d’Ivoire, Eswatini, Ethiopia, Ghana,
Lesothi, Malawi, Mali, Namibia, Nigeria, Rwanda,
Senegal, South Africa, Tanzania, Togo, Uganda,
Zambia, Zimbabwe etc

(SMS rates will vary between localities outside Kenya, consult us for more)

Revenue Share

<100,000 SMS100,000 - 1,000,000 SMS> 1,000,000 SMS
GOK33.4 %33.4 %33.4 % /td>
Amount is regarded as 100% after the above deductions
Safaricom50%40%30%
Amount is regarded as 100% after the above deductions
Shortcode Owner68%73%78%
Infopromo Communications32%27%22%

Intro

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Ksh.500 Monthly Package
  • Sending credits - 2000
  • Max lists - 2
  • Max subscribers - 700
  • Subscriber/list - 700
  • Segments/lists - 2
  • Campaigns - 2
  • Automations - 0
  • Verifications - 50
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Starter Pack

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Ksh.1700Monthly Package
  • Sending credits - 10000
  • Max lists - 2
  • Max subscribers - 2000
  • Subscriber/list - 1000
  • Segments/lists - 3
  • Campaigns - 4
  • Automations - 2
  • Verifications - 600
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support
Recommended for a first timers

Budget Bundle

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Ksh.2500Monthly Package
  • Sending credits - 13000
  • Max lists - 4
  • Max subscribers - 3000
  • Subscriber/list - 2500
  • Segments/lists - 3
  • Campaigns - 4
  • Automations - 3
  • Verifications - 1000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Essential Plus

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Ksh.3700Monthly Package
  • Sending credits - 18000
  • Max lists - 5
  • Max subscribers - 6000
  • Subscriber/list - 4000
  • Segments/lists - 4
  • Campaigns - 3
  • Automations - 4
  • Verifications - 1800
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

ProMailer

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Ksh.6000Monthly Package
  • Sending credits - 40000
  • Max lists - 5
  • Max subscribers - 8000
  • Subscriber/list - 6000
  • Segments/lists - 4
  • Campaigns - 6
  • Automations - 3
  • Verifications - 2200
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Growth Accelerator

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Ksh.8500Monthly Package
  • Sending credits - 60000
  • Max lists - 5
  • Max subscribers - 10000
  • Subscriber/list - 7000
  • Segments/lists - 4
  • Campaigns - 5
  • Automations - 4
  • Verifications - 3000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support
Corporates favourite

Premium Plus

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Ksh.13,500Monthly Package
  • Sending credits - 75000
  • Max lists - 5
  • Max subscribers - 15000
  • Subscriber/list - 10000
  • Segments/lists - 5
  • Campaigns - 6
  • Automations - 5
  • Verifications - 4000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Corporate Connect

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Ksh.22,000Monthly Package
  • Sending credits - 130000
  • Max lists - 6
  • Max subscribers - 19000
  • Subscriber/list - 15000
  • Segments/lists - 10
  • Campaigns - 6
  • Automations - 5
  • Verifications - 10000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Conversion Maximizer

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Ksh.27,000Monthly Package
  • Sending credits - 190,000
  • Max lists - 7
  • Max subscribers - 35000
  • Subscriber/list - 20000
  • Segments/lists - 5
  • Campaigns - 6
  • Automations - 5
  • Verifications - 12000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Omnichannel Master

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Ksh.32,000Monthly Package
  • Sending credits - 211,000
  • Max lists - 7
  • Max subscribers - 43000
  • Subscriber/list - 35000
  • Segments/lists - 6
  • Campaigns - 7
  • Automations - 6
  • Verifications - 13500
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Ya 'Mabazuu'

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Ksh.55,000Monthly Package
  • Sending credits - 225,000
  • Max lists - 8
  • Max subscribers - 70,000
  • Subscriber/list - 70000
  • Segments/lists - 8
  • Campaigns - 8
  • Automations - 8
  • Verifications - 17000
  • Intergration
  • Geotracking
  • Analytics - delivery, open, click, received, delivery etc
  • Email templates
  • Sign-up forms
  • Support

Exclusive features

  • No requirements needed. Come as you are!
  • Having your own domain is an added advantage but NOT a MUST!
  • White labelled: Your emails will NOT appear with our branding anywhere, making you look professional.
  • DKIM and SPF Authenticated: improving deliverability.
  • CAN-SPAM ACT compliance: allowing opt-out at will.
  • Exclusive dashboard analytics & reporting: NO “premium” reporting for higher subscription!
  • Light-weight code for sign up forms integration.
  • Drag & drop (WYSIWYG) feature for email creation.
  • Free onboarding support.
  • API documentation access.
  • Unlimited access to email templates and custom templates on request
    etc.

Disclaimer!

We will ONLY charge you to use the platform as stated in the above pricing on self service. Wanting us to handle email marketing for you will lead to a service level agreement (SLA) and will attract negotiable agency fees for email ad copy, design, layout, account management, analysis and report etc.

Contact Us

Free & trial

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Ksh.0Try FREE for 8 days!
  • Autoresponder
  • Minimum number of minutes to choose autoresponder delay - 1
  • Bulk Messaging
  • The maximum number of bulk messaging campaign can run at the same time - 3
  • Item limit for chatbots on each account - 3
  • The maximum number of contact groups - 10
  • The maximum number of numbers that can be added to the contact group - 1000
  • TOTAL NUMBER OF MESSAGES
  • Include the total number of messages sent by Bulk messaging, Autoresponder, Chatbot - 3000

Standard

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Ksh.1200Monthly Package
  • Autoresponder
  • Minimum number of minutes to choose autoresponder delay - 1
  • Bulk Messaging
  • The maximum number of bulk messaging campaign can run at the same time - 5
  • Item limit for chatbots on each account - 5
  • The maximum number of contact groups - 20
  • The maximum number of numbers that can be added to the contact group - 20000
  • TOTAL NUMBER OF MESSAGES
  • Include the total number of messages sent by Bulk messaging, Autoresponder, Chatbot - 60000

Premium

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Ksh.2300Monthly Package

When you subscribe to this package you get additional Social media-auto manager package. (refer to the social media auto-manager tab)

  • Autoresponder
  • Minimum number of minutes to choose autoresponder delay - 1
  • Bulk Messaging
  • The maximum number of bulk messaging campaign can run at the same time - 10
  • Item limit for chatbots on each account - 10
  • The maximum number of contact groups - 30
  • The maximum number of numbers that can be added to the contact group - 40000
  • TOTAL NUMBER OF MESSAGES
  • Include the total number of messages sent by Bulk messaging, Autoresponder, Chatbot - 120000

Entrepreneur

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Ksh.3100Monthly Package

When you subscribe to this package you get additional Social media-auto manager package. (refer to the social media auto-manager tab)

  • Autoresponder
  • Minimum number of minutes to choose autoresponder delay - 1
  • Bulk Messaging
  • The maximum number of bulk messaging campaign can run at the same time - 15
  • Item limit for chatbots on each account - 15
  • The maximum number of contact groups - 50
  • The maximum number of numbers that can be added to the contact group - 65000
  • TOTAL NUMBER OF MESSAGES
  • Include the total number of messages sent by Bulk messaging, Autoresponder, Chatbot - 2000000

Exclusive premium features included in all the packages:

Features

  • Create unlimited WhatsApp accounts
  • Bulk messaging
  • Autoresponder
  • Chatbot
  • Export participants
  • Contact lists
  • Schedule messages by times eg, day, night

Message type: Photo, video, GIFs, audio, others

  • Send button messages eg. link buttons
  • Send list messages eg. list of services
  • Send media file messages

Image editor: Adobe Express

File manager: Google Drive, Dropbox, OneDrive

Shortlink

Open AI (ChatGPT) ie to assist you autogenerate post captions

Premium (+same Whatsapp package)

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Ksh.2300Monthly Package

When you subscribe to this package, you get additional WhatsApp marketing package of the same name. Meaning subscribing to this WhatsApp package, gives you an additional social media auto-manager package. (refer to WhatsApp marketing tab)

  • Instagram posting stories with a video and image
  • Instagram posting carousel / reel / stories / single image
  • Facebook page posting media / text / link
  • Facebook group posting to groups as an admin role
  • Facebook profile posting media / text / link / story
  • Facebook page posting media/ text/ link / story / reels
  • Facebook group posting media/ text / link / to groups as a member
  • X (formerly Twitter) posting tweets
  • X ( formerly Twitter) posting media / text / link

Entrepreneur (+same Whatsapp package)

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Ksh.3100Monthly Package

When you subscribe to this package, you get additional WhatsApp marketing package of the same name. Meaning subscribing to this WhatsApp package, gives you an additional social media auto-manager package. (refer to WhatsApp marketing tab)

  • Instagram posting stories with a video and image
  • Instagram posting carousel / reel / stories / single image
  • Facebook page posting media / text / link
  • Facebook group posting to groups as an admin role
  • Facebook profile posting media / text / link / story
  • Facebook page posting media/ text/ link / story / reels
  • Facebook group posting media/ text / link / to groups as a member
  • X (formerly Twitter) posting tweets
  • X ( formerly Twitter) posting media / text / link

Exclusive features 

Features

  • Import and schedule multiple posts across various profiles
  • Use a centralized location to create, organise, edit and publish your assets
  • Add videos and images from Google Drive, Dropbox, One Drive and Adobe Express
  • View post before it is published on your social accounts
  • Create several posts types: media, link, texts
  • Save and edit drafts; compose whenever you want
  • Save and get captions; organise hashtags & links to use later
  • Image editor: Adobe Express produces stunning images
  • Use URL shortners to shorten your urls
  • Add multiple social media accounts
  • Bulk upload multiple posts
  • Clear and concise dashboard
  • Tools: Watermark your content

Essential Boost

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Ksh.18,000Monthly Package
  • Social media account setup & management on Facebook, Instagram, Twitter, and LinkedIn
  • Profile optimization and branding
  • Content creation, strategy & positng; 3 posts per week (limited to still graphics)
  • Community engagement and management
  • Monthly analytics & reporting

Accelerator

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Ksh.27,000Monthly Package
  • Social media account setup & management on Facebook, Instagram, Twitter, Tiktok and LinkedIn
  • Profile optimization and branding
  • Content creation, strategy & positng; 3 posts per week (still graphics & short videos)
  • Community engagement and management
  • Monthly analytics & reporting
  • Ad management, reporting & analytics (1 campaign per month) on plartform of choice

Business Pro

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Ksh.45000Monthly Package
  • Social media account setup & management on Facebook, Instagram, Twitter, Tiktok, Google and LinkedIn
  • Profile optimization and branding
  • Content creation, strategy & positng; 3 posts per week (still graphics & short videos)
  • Community engagement and management
  • Monthly analytics & reporting
  • Ad management, reporting & analytics (1 campaign per month) on plartform of choice
  • Photography - on client premises
Suitable for ecommerce

Dynamo

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Ksh.65000Monthly Package
  • Social media account setup & management on Facebook, Instagram, Twitter, Tiktok, Google and LinkedIn
  • Profile optimization and branding
  • Content creation, strategy & positng; 3 posts per week (still graphics & short videos)
  • Community engagement and management
  • Monthly analytics & reporting
  • Ad management, reporting & analytics (1 campaign per month) on plartform of choice
  • Photography & videography- on client premises
  • Website management - SEO optimization, blog content, integrations, UI/UX restructure & analytics
  • PLA - Product listing ads account management
  • Email Campaigns
  • Conversion Rate Analysis and Recommendation
  • Continuous Monitoring and SEO Progress Reports
MEDIUM ENTERPRISE STARTER

Marketer

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Ksh.85000Monthly Package
  • Social media account setup & management on Facebook, Instagram, Twitter, Tiktok, Google and LinkedIn
  • Profile optimization and branding
  • Content creation, strategy & positng; 3 posts per week (still graphics & short videos)
  • Community engagement and management
  • Monthly analytics & reporting
  • Ad management, reporting & analytics (1 campaign per month) on plartform of choice
  • Photography & videography- on client premises
  • Website management - SEO optimization, blog content, integrations, UI/UX restructure & analytics
  • PLA - Product listing ads account management
  • Email Campaigns
  • Marketing & promotional collateralls print
  • Lead generration
  • Influencer partnerships & PR campaigns
  • A/B Testing for PPC Ad Campaigns
  • Conversion Rate Analysis and Recommendation
  • Continuous Monitoring and SEO Progress Reports
  • Custom Content Calendar Creation

Shared USSD Code

USSD Code StructureSetupMonthly Maintenance
*250*X# or *637*X#FreeKsh.46,000
*250*XX# or *637*XX#FreeKsh. 36,000
*250*XXX# or *637*XXX#FreeKsh. 26,000
*250*XXXX# or *637*XXXX#FreeKsh. 16,000

Costs per session are prepaid, and the end user bears the expense

A common USSD code will be initiated on Safaricom, Airtel, and Telkom.

The telecommunication company deducts the session cost directly from the end user’s airtime. We also levy a fee per session, as outlined in the table below. Additionally, a mandatory deposit of KES 6,500 is necessary for the session cost.

NetworkTelco Charge to the End UserInfopromo Comunications Infrastructure Fee
SafaricomKsh. 1Ksh.0.35
AirtelKsh. 3Ksh.0.35
TelkomKsh. 1Ksh.0.35

Dedicated USSD Code

Safaricom

TypeCost
Test BedKsh. 20,000
Setup CostKsh. 155,000
Monthly Maintenances (*XXX#)Ksh. 82,000
Monthly Maintenances (*XXX*X#) and moreKsh. 65,000

Airtel

TypeCost
Set Up CostKsh. 120,000
Monthly MaintenanceKsh. 50,000

Telkom

TypeCost
Set Up CostKsh. 65,000
Test bedKsh. 20,000
Deposit (one off)Ksh. 35,000
Monthly MaintenanceKsh. 45,000

Equitel

TypeCost
Set Up CostKsh. 65,000
Test bedKsh. 20,000
Monthly MaintenanceKsh. 65,000

Costs per session are postpaid, and the code owner bears the expense

A mandatory payment of KES 10,000 is necessary to cover the session expenses.

NetworkBasic Plan (0 - 20,000 SMS)Plus Plan (20,000 - 99,999 SMS)Premium Plan (100,000 - 399,999 SMS)Max Plan (400,000 SMS)
SafaricomKsh. 2Ksh. 2Ksh. 1.8Ksh. 1.8

Costs per session are prepaid, and the end user bears the expense

The telecommunication company deducts the session cost directly from the end users’ airtime. We also impose a fee per session, as outlined in the table below. A mandatory deposit of KES 10,000 is necessary for covering the session cost.

NetworkTelco Charge to the End UserInfopromo Communications Infrastructure fee
SafaricomKsh. 1.7Ksh. 0.5
AirtelKsh. 3.8Ksh. 0.5
TelkomKsh. 1.7Ksh. 0.5
EquitelKsh. 1.7Ksh. 0.5

Coverage: Kenya, Uganda, Tanzania, Rwanda, Nigeria, Ghana, Malawi, Zambia, South Africa

(Rates will vary between localities outside Kenya, consult us for more)